Quote:
Originally Posted by Malsua
The link he posted above by Village tinker pretty much covers everything.
90% of the time when I've had machines that wouldn't take an update, clearing that software distribution folder resolved the problem.
You didn't mention if this was a laptop or a desktop. Do you have any cards plugged into slots in either case?
Remove all peripheral items, even including an external mouse if you're on a laptop(use the touchpad instead). Any docking stations, any cameras you use for zoom, etc. Everything. The machine should be as bare as it can be. If there are TV tuners, headphones, flash drives, whatever plugged in, remove them. If you have a wireless NIC in a card slot, run a hard wire to the router and yank the NIC out temporarily. You need to get the machine down to the absolute bare minimum.
Then try the update.
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This is about the only thing I haven't tried. The suggestion to disable my Avast antivirus should have helped but made no difference. Downloading the update direct from the Windows catalog website, the file size was identical with and without Avast working and failed to install with or without Avast disabled.
This is an HP desktop, just over a year old, with good hardware. Core I5-9400 processor with 16 GB of RAM. The items connected, all by cable, are a printer, speakers, monitor, and mouse. It has a wireless connection to the router but I think the connection quality is excellent and the downloads are coming through accurately.
In this experience I've found it's amazing difficult to shut off and keep shut off all the background processes that want to run. And this morning, after failing to install the problem update, it successfully installed the latest update to Windows Defender. A new cumulative update should come out late in March. Hopefully that one will install. Thanks for all the suggestions.