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Old 02-14-2021, 06:16 PM
Stu from NYC Stu from NYC is offline
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We have had xfinity for past year with another year to go.

Last Friday get email that Starz had free weekend preview. Could not get to it and when I clicked on a Starz channel suddenly find I had managed to subscribed to the channel.

45 minutes later could not cancel and no way to either email or call Xfinity on their website.

Went to their store yesterday to cancel and did so.

Today get an email from Xfinity to relate to my experience.

Started giving them a lousy rating and after 3 answers it would not accept my answers and finally told me they were cancelling my comments.

Now I know how they would get good comments from customers.