I am dealing with the same exact problem! The installer put in the carpet and ran out of carpet because the measurements had been wrong. He got another piece but the seam ended up being right when you walk into the room and is super obvious...not a good look at all. Everyone agrees it's not right but want to blame each other. I have been on the phone constantly and eventually showed up in person at the business. I think that made progress and they are telling me it will be handled so I'm hoping for the best. Try showing up in person if that's possible. Good luck.
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