Quote:
Originally Posted by Rosie1950
My uncle is retired. Installed carpeting for years, if seams are showing they will eventually form a peak. This is caused by the glue too hot or not proper glue for the material. Depending on the area and how many angles and cuts sometimes the seams can be recur and stretched. Good luck carpet companies are a bear to deal with. Uncle Tommy’s words not mine.
If you charged it, look at the back of your monthly statement. Most cards have a clause about faulty product law and trying in good faith to rectify, this means continuing to pay on the card. If you have good faith and they do nothing you should not have to pay and the card company will get your money back
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You need to report the issue to the credit card company there is surely a phone number on the card. I think you have 30 days to file a dispute. I've done this twice in my lifetime
and both times had a well prepared file and I won both times. However, if, I recall the credit card people told me they could with hold payment for ????? 90 days but, in the end they will pay. Even though I won, I assume the person, company on the other side of the issue knows if they do not resolve it they will still be paid. There must be some penalty they suffer as in both cases they avoided a positive response that after I dealt through the credit card company they offered.