Quote:
Originally Posted by DAVES
You need to report the issue to the credit card company there is surely a phone number on the card. I think you have 30 days to file a dispute. I've done this twice in my lifetime
and both times had a well prepared file and I won both times. However, if, I recall the credit card people told me they could with hold payment for ????? 90 days but, in the end they will pay. Even though I won, I assume the person, company on the other side of the issue knows if they do not resolve it they will still be paid. There must be some penalty they suffer as in both cases they avoided a positive response that after I dealt through the credit card company they offered.
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That's really not how it works. Under Federal law, you have 60 days from the statement date to dispute a charge after you have tried to resolve the issue with the merchant. The bank must immediately remove the charge from your account and conduct an independent review of your dispute. If the bank determines that your dispute is valid, then the merchant does not get the money.