The Villages Hospital
I love living in The Villages. The only negative and unfortunate aspect of living here is the medical care, specifically our hospitals. As a former health care professional and former volunteer at The Villages hospital, I see that although the Administration is trying to improve its ratings, it is still far from being at a 3 or 4+ rating.
Why?
In my humble opinion and observation, the areas needing improvement are:
1. Emergency room -
A. better staffing,
B. Staff attitude- teach and enforce caring and compassionate patient care by the providers!
C. Improve timeliness in the ED! Biggest gripe with the most negative reviews.
2. Communication- (or lack thereof), mainly by physician to patient and or family!
3. Physicians! The hospital contracts with a hospitalist group. Is there any buy in and anything at stake by these contracted doctors/ hospitalists? They need to be accountable and committed to vastly improve their communication skills with patients and their families and be able to provide high quality medical care.
How can we attract high quality practitioners here???
Nursing care seems to be good once the patient is on a unit. Yay!
So most of my friends here say, including moi, if we have to be admitted to a hospital, go somewhere else!
Yes I will send this to Administration.
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