One good reason why they claim they have excellent customer service.
Few weeks ago they are offering free weekend of Starz.
Figure why not and press what I thought was button giving it to me, Instead sign me up for pay service.
Try to cancel and next thing I know paying for it 4x over.
OK go to their website and try to contact them either by customer service immediately or by email. Cannot do this either way.
Look thru website and no phone number to call.
Finally go down to their store and cancel Starz.
Next day get email asking me to rate their website. Give them lowest possible grade and next thing I know they cancel my survey.
When you do not let customers give you poor rating you can claim whatever you want!
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