Todd King was the person assigned to my house about 5 years ago. I didn't have any specific issues. In my experience, The Villages warranty system will bend over backwards to satisfy homeowners who present warranty defects to be corrected. In most cases, you can deal directly with the subcontractors. The builder assigned to the house usually only gets involved in a warranty problem when there is a disagreement between the homeowner and the subcontractor about how to correct a defect. The "builder" you are referring to is an employee of The Villages, who acts as a project manager or coordinator for the subcontractors. He is a salaried employee, and I don't think he actually has a significant impact on the overall quality of the final product. His job is mostly to get the house built on time.
Last edited by retiredguy123; 03-07-2021 at 01:03 PM.
|