Quote:
Originally Posted by OrangeBlossomBaby
I just looked into CenturyLink. In my area I can get 3mbps (yes, you read that right, 3. As in, three.) for $50/month.
I'm thinking I'll stick with my 100mbps Xfinity wifi for $50/month. And when the year is up and they tell me my rates are going up because the promotional period is over, I'll give them a call and have another conversation with them.
Conversation is:
So, you're going to raise my rates because the promotion is over. However, I see there's a promotion for new subscribers, for the same rate I'm paying now. So here's what we're going to do:
I'll cancel my service. And then, I'll sign up as a new customer on the promotional rate.
OR
You can just adjust my plan to extend the promotion another year, and save us all a lot of inconvenience.
They adjust my plan, like they did last year, and one extra hour's work per year results in no rate increase.
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When I went there to remove something we didnt want from our service, asked them what happens next Feb when our two years are up and they said expect a sizable increase.
Told the lady ok expect to lose a customer. Her next comment was come in during the month of January and we can work something out.
How would someone have loyalty to a business that operates like this.