Quote:
Originally Posted by GJohn
Anyone have issues with this home builder in the villages? Asking for a friend who owns a "house of horrors" that he's responsible for. What a beginning for a new village homeowner to deal with! Just so many issues!
|
Like anything else there is a proper way to complain. I am not at all familiar with that builder. It may not be his fault. We typically rely on phone calls, e-mails kind of stuff.
Old school perhaps but a letter return receipt documenting the issue, with photos if it will help is fair more effective. A phone call, you do not document what was said, your word against theirs. Often even the name you are given is not true. I spoke to Ken and....... Reply there is no one named Ken here. Should legal action be required, I am not an atty. A return receipt letter even if not answered is far more powerful than the client claims they called several times and spoke to Ken.
The Villages offices were very helpful to us. A builder, your issues, are one home buyer,
possibly viewed as unreasonable requests. The Villages can with too many complaints simply kick a builder out -a major financial loss.