Comcast modems are caped. I found out this a few years ago. I bought my own modem from best buy 199.00 because of the same problem. Thinking my bill would be lowered because I'm no longer renting a Comcast modem they told me the discount I was getting for my package was tied in with the modem and my bill would increase by 20.00 . Humm so I told them Is there something I could take off of my package to get it back down , yes hbo never watch it anyway so I did that. my internet speed went from 40-60 mbps to 200 + mpbs. with my modem. They actually told me everything in the book like the signal cant go thru the walls and thats why there modems were slow. If you want fast internet DO NOT use Comcast modems
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