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Thread: Comcast in The Villages
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Old 03-11-2021, 08:32 PM
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HJBeck HJBeck is offline
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Default Totally agree with getting your own modem. For less then $100.
Quote:
Originally Posted by arbajeda View Post
It's not the modem. They throttle Internet service through software at their Network Operations Center. The CSR on the phone may not (probably not) have the technical expertise to know how it is provisioned or his/her script is written to offer the new modem while they correct the programming error. Get your own modem at Amazon or Best Buy and stop paying their monthly charge. The standard id DOCSIS 3.0 and the compatibility is written on the box. Your prices will raise after two years because you are out of the initial contract. Contact them again and see what deals they can offer. You can also try the other providers in the area, and find out what really bad service is all about.
Totally agree with getting your own modem and router. Comcast charges you more per year then the one time cost of your own modem with DOCSIS 3.1 capability.