Quote:
Originally Posted by Haallred02@aol.com
Well we paid half up front for our double pane windows from Custom Windows in early November and we’re supposed to be installed Feb 01 of this year. After many trips to Custom Windows I am being told due to Supply chain issues they have no idea when they will be in. I also spoke with their supplier and was told due to Covid it could be possibly anywhere from 16 to 24 weeks. In short I would not order double pane at the moment at least until the Virus is somewhat stable.
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The only way I would pay half up front for a custom product would be if they can guarantee delivery within 60 days, and I could use a credit card. If they didn't deliver, I would dispute the credit card charge. There is no logical reason that the contractor needs the money that far in advance. They may have a materials backlog, but the fabricator is not going to spend more than a few weeks to fabricate the windows.