Quote:
Originally Posted by Colorado Girl
Less than a month ago this golf cart was delivered after a five month wait. From the get go it has emitted a loud whining noise that is very unpleasant. The dealer in Ocala was notified immediately and had a (non mechanic) delivery person test drive it the next time he was in The Villages. Naturally, he had no idea what is wrong with it but said we would be charged $70 if he took it back to the dealership and if the dealer’s exam finds the noise isn’t covered by warranty. We declined and took the cart to the main local dealer who test drove and said the cart is very noisy but it is probably a “fleet” cart which is built with inferior parts that make noise and wear out quickly and would not be covered by warranty. We checked and our warranty states it is for non-fleet carts. Original dealer has not been responsive to our emailed questions or phone calls. Local dealer doesn’t seem to want to service carts not bought from them. We paid over $13k for this cart. All we know is that other test drives we have done of the same model cart have been very quiet.
Do any of you have experience with EZGO lithium models being noisy or having warranty problems? How do we prove it is not a fleet cart? And is it true fleet carts are built with inferior parts? We do not know how to proceed as we do not want to damage the cart by driving it much. We waited a long time for something we’re now afraid to use.
|
I did not "buy" the BS that the local dealer was selling about fleet parts. It would help to identify the location of the "whine". If it happens when the cart is motionless, you could buy an auto stethoscope at an auto parts store. Or an old trick is to hold a screwdriver to an area of the machine or engine and place your ear on the top of the plastic handle. You would hear the "whine or whine vibration" loudest at the noise source. Don't try that while moving! Use a real stethoscope for the "while-moving" test. When you know the general area or specific part making the noise, you can decide to do-it-yourself or look to U-Tube for help or some local retired wrench-bender type. I think that after paying $13K big dollars that your dealer should be treating you better. They won't get any repeat sales from you and you could and SHOULD bad-mouth them. And write to the local Chamber of Commerce and write to the manufacturer's headquarters! For $ 13K you should be getting "happy trails" for many years.