I had an experience there a month ago. I had ordered a Prime Rib weekday special, (BTW I've had before it is excellent) to-go for pickup late at night near closing. About 15 minutes before I was ready to leave they called me and told me they had run out. OK no biggie. I had canned Chef Boyardee ravioli, to go with my bottle of 2010 Bordeaux instead. The next day I received an email request for a rating. So I replied, giving them a low rating, not really complaining but saying they should have estimated their supplies better. No sooner than I had hit the send button and the General Manager immediately called me and profusely apologized and sent me a 25.00 gift card.
Millers is a great restaurant and a wonderful addition to the area. The burgers are huge, the best I've had recently. The Mahi-Mahi sandwich is outstanding. Good selection of beers at a fair price. Service has always been great and the food is consistently good.
Squeaky wheel theory gets the gift card.
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