[Bruce1957]

A few days ago we received an email showing delivery of a product we ordered on-line. A check of the USPS tracking number indicated it had been dropped off at our front door at 7pm. The problem was there had been no delivery.

We left a note for the mailman wondering if by chance he remembered delivering it to a different home. He stopped by our house and told us the USPS is having a lot of troubles. And that the package in question had been delivered by a third party service (presumably a USPS contractor). And it had been dropped off on a Wheeler or Wheeling Street somewhere in The Villages. We're not sure how they knew where it ended up, but the USPS was not allowed to give us the address where it had been left due to privacy concerns. He suggested contacting the supplier and telling them to re-ship the items in question. That seems like a poor response to a USPS error. And in this case even that answer is available, because the shipper was an individual and the item is not replaceable.

In the past we've had pretty good luck with the USPS, but this event (and several less significant, but equally as annoying issues lately) have given them a black eye from our perspective.