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First off the ladder usually sets up outside the collapse zone. Also IF there are cars, lawns, bushes, dumpster etc. they have to stay away from those items so the ladder can operate. It has a 100 ft. reach at an angle. Hospitals, multi story apartments and commercial building require longer reach. Even a house with a 25 to 30 front yard plus the vehicle set up with jacks or outriggers can require the longer ladder reach. Stop by someday they'll be more then happy to explain the operation to you.