Quote:
Originally Posted by Road-Runner
We've been where the OP was and it's aggravating. You go out to eat for the convenience, when it's no longer convenient (long waits) why go? Several years back we went to a new Seafood restaurant in metro Atlanta and the same thing happened but sat there just to see how long it would go on. Well, after 25 minutes we called it a day and left. Server after server made eye contact with us but never so much as came by to take our drink order. Since it was new, I sent the owner an email detailing our experience. He thanked me genuinely for taking the time to write and offered to send us vouchers for our next meal. I explained I wasn't writing for free food but he sent them anyway. I didn't use them and they closed less than a year later. Bad service will kill a restaurant quicker than Covid, take note Naldos.
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Since servers make their money from tips do not understand not saying something like will be with you in a minute. To totally ignore customers is just plain dumb.