Talk of The Villages Florida - View Single Post - Need recommendations on rectifying problem with Lowes
Thread: Need recommendations on rectifying problem with Lowes
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Old 04-11-2021, 05:57 AM
Petersweeney Petersweeney is offline
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Default I had to do this with Empire Carpet and Tile -it works-
[QUOTE=TheLawnKing;1928275]This might take a little work but it will deliver results. Do a search and find out who the CEO is of Lowe's and their corporate headquarters phone number. You'll never talk to this person, but your complaint will be given to some regional vice president. And trust me, when you get an order to fix something from that high up, it'll get fixed.
Maybe this sounds like Overkill, and it is. But it's the only way I've found to get above that level of CYA management. Good luck.[/QUOTE

Called president of Empire Carpet left a message about suing them in federal court since he was in Chicago and I’m in Florida - it was a 15000 tile job - they used defective tile- I told him the complaint would be filed by weeks end since I’m attorney I can do that.... they came the next day with a brand new crew and a lot of new tile.....