Rick, wouldn't it be nice if the businesses we work with had some common sense, and maybe someone could have rung this guy's doorbell and tell them to cut them up please? I'm just saying that my reasoning to complain is always to get something changed or fixed, not just to complain. Another simple idea is to have a door tag made up saying we came by but we couldn't pick it up because of XXX. Very similar to UPS / FedEx drivers.
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