If Phillips sells “40-60 cars a day” they would have the most sales of any dealership of any brand in America, by a wide margin. That would make them the largest car dealer in the world They’re a good-sized dealership, but certainly not that big!
So not only did you experience bad customer service you were also lied to.
I was also lied to at Plaza Lincoln a few years ago, after being a loyal customer for many years. The sales manager should have known that I had knowledge that he was lying. I immediately told him that in the U.S. we have to wait four years to deal with lying politicians, but lying car dealers can be dealt with immediately. I told them to remove my name from all their mailing lists and walked out the front door, never to return.
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Politicians are like diapers--they should be changed frequently, and for the same reason.
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