all i can do is offer some advice. find a dealership & work with ONE person only--all the time. i use plaza lincoln, & if my gal has a day off or isnt in, i wait until another day when she is. she knows everything about lincoln like the back of her hand, & in turn -she knows what i expect on each visit. be friendly-mistakes can happen, it's how they deal with it that counts. life is too short to be upset over things like this, and yeah, i'm waiting on paul harvey
