Quote:
Originally Posted by BoatRatKat
Well, sadly this will not be working out. My Mother received a rude call from the installer this morning. They were upset that my Mom and I had complained about them calling yesterday morning and saying they'd be there in 20 mins and then never showing up nor calling. The installer ranted about that and then announced they would not be coming today either because of the rain unless my Mom insisted and in that case they would come install wet carpet. My Mom declined of course. We're done. This is too much for my parents and I can't have my Mom feeling threatened in her own house by a disgruntled employee. At this point I have a requested a refund but I doubt that will come easily. Unbelievable that a huge company like Lowes could not accomplish installing a piece of carpet in a little bedroom. They had no trouble taking the money though. Lesson learned, buyer beware.
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How much did you say the job cost? A thousand dollars? I wish you had shown pictures of the bad and visible seam.