WOW! WOW! I hope you also send this entire story to a)BBB and b) Attorney General. PLUS - I hope you post this on GOOGLE ratings! If you don't know how - message me. As a rule of thumb - I would not use install services by a Big Box store. As a vendor - I helped set up the the very first Home Depot Install division (it was roofing) and it went went national. Depot made lots of money - but - it was significantly overpriced and used inferior (cheapest) contractors. You may remember - Sears years ago had a very similar business model. Result was not good.
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