Similar disaster. Last month Lowes installer arrived, looked at the room, and refused to move the furniture which I paid extra to have moved as it is heavy. They left. I spent 2 hours at Lowes with Assist Mgr on phone with the "new Lowes nationwide flooring installer" and even he couldn't fix it by offering to pay more! He said that Lowes contracted with them a few months ago and the local stores must use them. I canceled the order, went to Robertos but a 3-month wait. I went to a great family-owned and operated Masterpiece Flooring store in Fruitland Park. 3 wks total wait time. Highly recommend. So our house was a complete mess as we tried to help by removing doors and everything off surfaces, closets cleaned out. Lowes for nickel dine stuff but nothing that requires installation by their subs.
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