Quote:
Originally Posted by OrangeBlossomBaby
Before hiring someone, consider it might just need to be re-set. That happens to me on occasion with my HP Envy 6255 photo printer, and I've heard it happens to other HP printers once in awhile too. The best way to reset (not the only way but always best to try it the first time "from scratch"):
Correctly shut down your computer.
Correctly shut down your printer (if it's an HP with a button on the front, just hold it in until it shuts itself off. Not intuitive, most people don't know that and just unplug it. Don't do that. You need a reset, not a power-off).
Then...
turn your computer back on. Wait until it's finished cycling through all its start programs. You'll *probably* get an error message saying there's no printer attached. That's fine, just ignore the message.
Now turn your printer back on.
It SHOULD reset automatically.
If it doesn't, then you can call a guy.
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Totally agree.....I have the same HP printer and similar problems. Your solution works for me.