Quote:
Originally Posted by graciegirl
Everyone I know that has gone to the sales center has always been greeted warmly and helped. They never ask if you live here or who sold you your home. Every one I have met as a greeter there and one I know who is one of my dearest friends works as a welcome person has been warm and genuine and helpful and not at all interested if you have bought or want to buy.
I think you need to go back and try again but first.....share with US, exactly how "they" were not helpful. I have been there many times with friends and just walking through. I have called there many times for information and they always direct my call to help.
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We were on a time crunch and Laurie was on her lunch break.
The first thing we were asked when we said we closed on a house last week was did we buy it there or use an outside agency. I assume it’s because we would need additional information and assistance. The volunteer was very kind. I was there over two hours and spent about 15 minutes with the representative. The rest of the time sat alone waiting. Received the phone book. Recreation magazine and eventually gate cards. Didn’t really appear to listen to any questions asked but stuck to his agenda . He was very nice but we didn’t have an afternoon and at one point I wondered if he was ever coming back.