Write it off as a lesson learned. This company, with several different names, has been ripping people off in The Villages for more than 7 years. The consumer organizations have all been notified over and over, and they have chosen to do practically nothing about it.
But, it is also a good idea to never, ever pay any contractor for any work in advance. If you need to pay for a custom order, insist on using a credit card. Credit card charges can be easily disputed with your bank. If a contractor refuses to accept a credit card, find another contractor.
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