as a retired pharmacist, I can't count the number of times I took abuse because I had to follow the law or the insurance company's policies. for some reason, people think a pharmacist should disobey the law just because they are inconvenienced. it's something I thankfully left 8 years ago and never miss it. Believe me, all the pharmacist and technicians want is to fill a prescription and dispense it promptly. in retail, they are expected to do so many a day. We hated when there was a problem with quantity, or formulary, or that it was too early to fill, etc. not only did it slow things down but we were sure to endure the brunt of the patient's abuse even if it was an error in prescribing. to talk about the technicians as "90 day wonders" is the type of disrespect that was dealt with on a daily basis when our hands were tied by how it's submitted to insurance. Frankly, having a health care system dictated by insurance companies and employers is archaic, but that's for another discussion.
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