Quote:
Originally Posted by Stu from NYC
Assuming the passengers is telling us the truth why would they not ask him to please put mask on between bites before kicking him off the plane ?
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SW is saying that they apprise their passengers of the mask wearing policy before they board the plane. Maybe that means that the passengers receive something in writing at check in, maybe there are signs posted about masking between bites.
This mask between bites thing started in February and it's possible that SW has instructed their attendants to call security rather than try to enforce the rule themselves.
SW is probably worried about getting shut down if they don't enforce the policy, yet, they are concerned about placing their attendants into potentially contentious situations with passengers. It's sort of a no win situation all around.