Instacart is another story!
We have not had a problem with lost packages from Amazon, but a couple of times our Instacart shoppers brought our food delivery to someone else's house. They invariably take a picture of the delivery outside the front door to show that they delivered it. However, we were able to point out to them that nothing in the picture matched our front door!
But—and perhaps because it's food—they say they cannot take a chance on picking it up where it was wrongly delivered to bring to us. We residents are not in a position to bring it for whom it was intended, mainly because grocery deliveries don't have name and address on them. In other words, if you receive an erroneous food delivery, you are to keep it as a gift; if someone receives yours, they can do the same.
We've never received a package (Amazon or others) in error. At times we've gotten misdirected letters, and those are easy enough to return for the mail carrier to redeliver. Very rarely we'll receive a letter for the previous owner of the house (and we're here ten years!) on which we write their forwarding address and bring back to the mail station. If it's first class mail, it MUST be redelivered; the junk mail remains just that—junk mail....
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