[jryan243@aol.com]

Creative Concierge sent a 2005 car with a broken air conditioner to pick up two seniors for an airport transfer. The driver contacted the owner after we complained and they said that no other cars were available to take it or leave it. We had no options at the point due to time so arrived at the airport after a one hour ride in 90 degree weather soaking wet and feeling unwell due to the heat and concerned that the car could beak down at any point. We are still waiting for a call from the owners with an explanation or apology and the promised refund on our prepaid transfer. This is irresponsible and dangerous treatment of seniors. Do not use this company.