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Originally Posted by dsnrbec
We built less than a year ago and we were pleased with the process. We were assigned a designer who we met us at The Street of Dreams and guided us through the process. We were done in less than 5 days (not full days). Make sure you have your model picked out and decide if you want to do any stretches. As far as interior and exterior finishes go, tour as many models and open houses as you can and write down your favorite things in each. The designer can look that up and do the same for you. You may even find one that you want to copy completely and that really speeds things up. We were pleased and impressed with the abundance of selections and the overall knowledge of our designer. Relax and have fun. You’ll be in your new house before you know it!
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Your Samsung appliances aren't yet a year old according to this. Have you called WARRANTY? I have found that they have tremendous clout with anything to do with your home. I know they would be mighty eager to solve your problem with your brand new appliances.