When you tell Village Van what flight you are catching, they tell you we'll pick you up about x o'clock. A few days before your flight, they change it to much earlier. So instead of a 7 AM pick up, it's now like 5:30 AM and you tour The Villages picking up many other passengers before getting on the turnpike with a full van.
On one trip our driver went through two red lights on the way back from the airport. When I called him out on the danger, his reply was "I've been driving a lot longer than you!"
We don't use them any more, "loyalty points" or not.
We get a friend to drop us off at the Workman Shuttle Terminal in LSL instead. Nice comfortable ride. I'm surprised The Villages Operating Company sold this profitable shuttle business.
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