Talk of The Villages Florida - View Single Post - They finally did it!
Thread: They finally did it!
View Single Post
 
Old 05-29-2021, 04:36 PM
tophcfa's Avatar
tophcfa tophcfa is offline
Sage
Join Date: Feb 2015
Location: Wherever I happen to be.
Posts: 7,542
Thanks: 3,528
Thanked 10,981 Times in 3,498 Posts
Default
Quote:
Originally Posted by TOTV Team View Post
We track the users that us the new format vs the old format. On average 95% of the users on TOTV are using the new format.

That being noted, we value the opinion of ALL users and we want to make the user experience as high of quality as possible. Obviously anyone with a computer or cell phone understands that technology advances and the software and development of the software has to advance with it as well. TOTV is extremely custom coded and we do not have the benefit of plug and play.

If we are provided with images, screen shots and specific suggestions on how to improve the experience on the website we would gladly look to implement changes. Feedback like 'bad', 'don't like it', 'sucks', 'won't use it', etc unfortunately does not provide the feedback required to make change and improvements.

We appreciate all the user support and feedback and value the time you spend on the website.

TOTV Team
If you sincerely appreciate user feedback and want to make a huge improvement, bring back the old version.