Yes, her name is Pauline Walz. Her office is in Leesburg. She sounds very knowledgeable about the workings of Social Security.
Does your friend have a very common name? All kinds of frustrating things happen to people with common names. My son and wife's sizeable IRS refund was just confiscated and sent to California for nonpayment of child support. Interesting, in that they have never lived in California, and neither one has ever had any children. He suffers from having a common name, as does my husband, who's on the no-fly list, is known for being a deadbeat, an alcoholic who didn't pay for his rehabilitation, etc. etc.. If you have an uncommon name, be thankful as you will avoid a lot of trouble!
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