I agree with the article, but there is a missing point, which technology may not be able to overcome in the services sector, and that is the decline in the number of working age people in the US. This decline, mostly due, in my opinion, is the passing of the baby boomer bubble, as they pass the age of 64. That will be an unknown as the economy continues its re-opening growth and needs service employees again. .
We live in interesting times, and it will be very interesting to see what happens. . .. and the trend is your friend until the end and we may be seeing the end of labor deflation. . .
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