[coconutmama]

Originally Posted by skippy05

Be sure to use Custom Windows if you enjoy: Not showing up when promised, leaving the job after only 15 minutes of arriving to go work on another job, scratching up and denting your new frames while transporting them to your house in a manner that does not protect them from this, and installing them as if you'll never say anything, sloppily installing the plastic trim pieces and not even cutting them to the correct size, asking you to pay the remainder of the bill and they have not even close to finishing installing the product, denting/bending/creasing your screen frames while they insert them and bending them back into place hoping you won't say anything, ruining the crimping trim outside pieces so that they don't even hold anymore and hoping you don't touch them to learn that they are not even fastened on well, measuring wrong the windows and cutting them later with equipment and banging them into place. None of this made up, this is how they did mine. Wonderful Company.

We had Custom Windows, as did our neighbors. Great experience. Sorry yours was not