Quote:
Originally Posted by Aloha1
I whole heartedly disagree.If you don't bring it to management's attention they will never know they have a problem and the problem will continue. Sounds like a piece of equipment is failing. But they won't know it's a problem if you don't inform them. YOU are the customer. And although the customer is NOT always right, the customer's input is invaluable to letting ownership know there might be issues to deal with.
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I agree with you. I believe a complaint is a gift. Management should be grateful you took the time to point out a problem to them.