Glad things worked out. It's usually something simple that fixes the problem.
I found the 1-888-280-4331 number by Googlizing Amazon Customer Service.
Seems like many time on different customer service phone calls you get someone who verbalizes English very well but the meaning of what you are trying to lay down doesn't really compute with them. I don't really care about their feelings even though I try to be polite. I ask for the attendant I want.
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