Quote:
Originally Posted by Carla B
Oh, I hope that is true for my area! Choice right now is Comcast or very slow DSL from CenturyLink. Comcast works great but their pricing can be brutal for internet only. It just went from $59.99 to $75.95.
|
They didn't raise the price. You simply allowed your year (or 2-year) agreement to expire, and now they're charging you the normal price. You were paying a discount.
Give them a call, be willing to sit on hold for awhile and get frustrated pushing buttons on your phone to get a live person (1-800-xfinity).
Tell them you know the plan is $50/month for new customers, and YOU are giving THEM two options:
They can cancel your service, at which point you're now a new customer and will sign up again with the $50 price.
or they can just renew your recently-expired agreement.
The extra you're paying is probably your modem rental. I own my modem, so I don't pay that extra $9/month.