Originally Posted by Canwego2

Here is something dated last week not three years ago....(which in the auto industry is a lifetime)

Buick unseats Toyota in J.D. Power study
Ford brands take four segment awards
By BRENT SNAVELY • FREE PRESS BUSINESS WRITER • March 19, 2009

General Motors Corp.’s Buick brand tied for first place with Jaguar in a closely watched vehicle dependability study released by J.D. Power and Associates today, while four of Ford Motor Co.’s vehicles had the highest rank in their segment.

GM’s Buick brand tied in a first place ranking with the luxury Jaguar brand, which was also owned by Ford Motor Co. until June 2008, when it was sold to Tata Motors.

The result were revealed as part of J.D. Power’s long-term vehicle dependability study, which was released Thursday and measures problems experienced by the owners of three-year-old cars, or those from the 2006 model year.
Automakers that perform well on J.D. Power’s vehicle dependability study typically gain market share in the future.

While Lexus was dethroned from the top spot, it the brand finished second and Toyota finished third. As a corporation, Toyota Motor Corp. continued to shine with 10 of its vehicles finishing first in J.D. Power’s segment awards.

Ford Motor Co., which has been a strong quality performer in recent years, saw its Mercury and Lincoln brands finish in the top 10. The company’s volume Ford brand, meanwhile, improved to 11th from 14th last year.

Four of Ford’s vehicles also ranked at the top of J.D. Power’s vehicle segment rankings, making Ford second only to Toyota in the segment rankings.

Bennie Fowler, Ford’s group vice president of global quality, said the results provide additional evidence that the processes Ford began to put in place in 2005 are improving quality.

“Its not just us saying it, it’s the customers,” Fowler said.

Chrysler LLC, which has been a poor performer in recent years, showed major improvement.

With 165 problems per vehicle, the Chrysler brand was ranked in 14th place, just ahead of BMW, and had five fewer problems per 100 vehicles than the industry average. Last year, Chrysler ranked 21st