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Originally Posted by rjn5656
Fired them today. No cleaning for over 2 weeks. Had 5 separate discussions and promises to come but never happened. Excuses were from sick stime, to tech phone didn't work, tech didn't have a phone, etc. When I spoke to supervisor, she asked me what she should do. They don't have a clue how to run a customer service business . Asked to talk to the owner, not available.
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Same here. We fired them 3 weeks ago and went with Tri County. So far great service. Patriot hadn’t showed up to clean for 3 weeks, when I called to ask for a new bill the girl who talked to me insisted that I still owed for the 3 weeks they didn’t show up,,,, because they would eventually show up and clean!! WTH. Then she stated I wasn’t able to understand their billing process because i’m not very bright! Loser company for sure!!