Talk of The Villages Florida - View Single Post - Home Warranty Companies
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Old 07-22-2021, 07:07 AM
KRMACK55 KRMACK55 is offline
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Quote:
Originally Posted by Seamus6 View Post
Wow. It's a shame you all have had such bad experiences. We have a policy on our house in Maryland with our local utility (well actually a spin-off from the utility) but the same company that sells us the policy has their own technicians and dispatches them. I guess that is the main difference. And they always give priority service to those with the service contracts which is the ONLY reason I use them. We generally get a tech out by the next day. We have an extra policy on our generator which didn't kick in one night during a tropical storm so we had no AC in August (luckily it was about 10:00pm so wasn't scorching yet) We called their emergency number and got a call back from a tech 10 minutes later who was on call and working at another call and said he would be there in 2 hours. An hour later the power came back on and I called him and said I would I schedule a daytime appointment to have it looked at since the storm had passed as well.

Financially, most people will do better to self-insure in the long run. That's how the companies make money; they charge on average more than it takes to fix the appliances and they make money over their entire customer base. We had a chronic problem with our 18-19 year old A/C unit and had guys out there a few times either same day or next day until we replaced it. They also replaced our glass stove top free when we accidentally damaged it and the damage wasn't even covered by the policy. We have probably come close to breaking even financially but the priority service would keep us paying for the policy even if we virtually never used it. I NEED my A/C!

It sounds like I'll be disappointed when I get down there....sigh
You will be disappointed on much more than you never - now and later. This is not the friendliest home town it is now a corporate planned senior shelter. In 2-5 years most folks won’t recognize this place.