Quote:
Originally Posted by EdFNJ
Thanks, but been there, done that for years. My first Amazon purchase was a book in 1999. Now (Covid era) They will only call you if you go first through the chat bot and type REP 50 times. The direct number is like calling the IRS for a professional help during tax season but didn't even want to deal with that because you get the same "English is our 3rd language" reps from India who you chat with. I did eventually take the chat route. After a total of 67 minutes chatting (not sure why I even bothered as there was no loss to me) on chat I had a rep tell me "we are sorry for the inconvenience and we promise you that you won't get any more free stuff." Really wasn't worth the bother because it affected me in no way and only got me free stuff. 
Ajay
6:42 PM
If you want a photo of the label I can do that
6:43 PM
Ajay | Customer Service
Thanks for waiting.
No need to send the picture.
I have escalated the issue to team, assuring you that problem will not repeat again.
Also you will receive update from team with in next 48 hours.
A
6:44 PM
No they won't but that's OK. The last time I was told that nothing was heard.
6:44 PM
Ajay | Customer Service
Thanks for understanding.
Please be assured there will be no unwanted packages anymore.
Issue forwarded on high priority now. |
The brave new world. Computer wrestling. If, today is tues, and it is a high tide and you are a male between 60-70 push button 3.7. After 40 or so different options, by now you do not recall the first 30 or so, you can push option 65 and go through all 40 options again. A slight exaggeration but sadly only slight. I had four different ones going at the same time. Took months of this. I got the last one done this week. Every one in my favor. Everyone was clear and documented. Only took registered letters, at my expense
to find a HUMAN. If, we do not stand up for HUMANS they will all be replaced by computers. Be sure when you find a HUMAN and they get your issue resolved you take the time to write a letter in thanks. We all complain too much and too rarely say thanks for a job well done. Simple explanation why we wrestle with computers. We accept it.