Quote:
Originally Posted by OrangeBlossomBaby
The only downside to comcast that I've personally experienced, is having to renegotiate the price before your year of "discounted promotion" ends. Trying to talk with anyone there requires more patience than I have, so I end up annoyed by the time someone actually answers the phone.
I always get what I want from them though. It's just an hour of aggravation every year that I would prefer to do without.
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I never talk to them (or Fios or DirecTV or Dish in those days) at renewal time. That's the biggest mistake. ONLY online. I always make sure I have 2 years "new subscriber" contracts by switching between my name and my wife's name every 2 years. Service has never been out for more than an hour when switching accounts, in fact last time (Feb 2021) never had any downtime. Been doing that without issue here and for as long as cable/dsl/fiber had been available up north when we lived there. Was a DirecTV MDU tech support trainer up north for 5 years so never paid for that anyway but learned lots of tricks.
