A lot of people make two mistakes when dealing with Xfinity. First of all, they don't know when their contract expires. So, the monthly rate increases and they get mad at Xfinity because they don't realize that it is because they no longer have a contract. And, second, they try to establish a new contract by talking to Xfinity on the phone with someone who is trying to make a huge commission on an upsale. Don't do that. Know when your contract expires, and make a personal appointment with the Xfinity store several weeks in advance of the contract expiration date, so you can meet in person and discuss all of the available discount plans with a live person, face to face.
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