Quote:
Originally Posted by SickofSnow
Sorry... My computer is an HP Officejet 3830 with a wireless connection
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I have that printer model and it does act up once in a while.
Try shutting down the printer (select shut-down on printer screen) and then start up again. Restart router as suggested already.
If you can print from a cell phone and not from a laptop, Windows might be the issue. First try Windows Printer trouble-shooting tool. Try deleting the printer in windows devices menu and then re-add it again.
Also try adding HP-Smart application to windows and your cell phone as it has better trouble-shooting than Windows.