This company ripped us off from the start. My own fault for being so trusting, but I filed complaints with the BBB, Senior Vs Crimes AND the attorney general's office last November. The BBB says they can't help anyone with this company because according to the Division of Corporations for the state of FL, Good Neighbor Service/Service Smart is no longer in business and the contract with their Ocala address/phone # is invalid. Yet, they continue to answer the phone as "Good Neighbor Service" and the caller ID shows as Service Smart. They even had the balls to send us a new contract for signature and requested payment in full for the next year in July!!! We received NONE of the services the contract says. If I wanted the lawn mowed, I had to call and complain vehemently. Sometimes it was as long as 2 months between mowings. We rarely had pest control/fertilization/weed services. The last we heard from one of the other landscape services was that the IRS is now after both Roy Blackburn and Kenny Smith for tax evasion, so they're more than in a little heap of trouble. I hope they hang their sorry butts from the highest yardarm and leave them there!!
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