Quote:
Originally Posted by TerriS
Hi all, bought my house this week in Citrus Grove and will be closing and moving into the house in early September. I have a few questions and am looking for opinions. I am sure I will come up with others but...
1. Need to buy a washer/dryer and looks like the house has hookup for both electric and gas.. any opinions on which I should get and why?
2. Looks like for Internet I have Xfinity or Spectrum as options. Opinions on which to get and why? I work from home and need good speeds and reliable service.
Thanks in advance and I can't wait to move into my new home.
|
1. Gas is faster.
2. We have Xfinity--quite an improvement from the snail-slow DSL we had before we moved here. Great speed and pretty reasonable price. The trade-off, in our experience, is that Xfinity is Comcast and Comcast, even back some years in our experience, has never been outstanding in customer service. A few months back we got our bill, but for TWO months and with a late fee tacked on. I finally got a live person (took a couple of letters to do it, and then they called me) and pointed out that I had sent out the check for the previous month's payment a full sixteen days before it was due, but was cashed by Comcast on the precise due date. I had the records to prove it. The Customer Service rep, an oily, patronizing sort, said that Comcast ALWAYS posts payment on the day it was received, but that he would grant a "one time only" revocation of the late fee. I thanked him but said that in the future my Comcast payments would be sent certified mail, at random intervals. just to make sure it never happens again. Hasn't happened since.
Case #2: A couple of weeks back our service went down. I called them and they obligingly sent out a tech the following day. After running numerous tests and replacing some hardware outside he finally checked out my modem and was amazed. It was obviously a modem that had been previously used, and "That's the WRONG modem for your service!" He replaced with a newer, different model, and the service has been great--but yesterday, I got my bill and they had tacked on $100 for the "service call" even though it was their hardware that had been the reason for my outage!
So...love the service. Can't express the same love for Comcast.